Contact the team
Contact the Nexquado team in Singapore
Whether you are evaluating the platform, need help with an existing account, or want to discuss a partnership, this is the direct route to our team. Enquiries go to the person who can actually answer them rather than into a general queue.
For anything blocking a filing deadline, call us during business hours instead of using the form. Monday to Friday, 9:00 AM – 6:00 PM SGT.
Published details
Nexquado Pte. Ltd. is the registered company behind the platform. Our corporate registration details and business phone number are printed in the footer of every page, so you can check who you are dealing with before you send anything.
- Registered address
- 8 Marina View, #42-01 Asia Square Tower 1, Singapore 018960
- Business phone
- +65 6833 6529
- [email protected]
- Working hours
- Monday to Friday, 9:00 AM – 6:00 PM SGT
Send us the details we need to answer well
One form covers sales, support and partnership enquiries. Tell us which one it is and include the facts below — it saves a round trip and means the first reply is usually the useful one.
Response time
Email and form enquiries are answered within one business day, and usually sooner during Singapore business hours. Phone calls are answered directly during those hours.
Official registration
Nexquado Pte. Ltd. is a Singapore-registered company. The registration details, registered address and business phone number sit in the footer of every page of this site, so nothing about who runs the platform is hidden behind a form.
Already sent a form?
If the issue is time-sensitive, call +65 6833 6529 and mention that you have already submitted a form, so we do not duplicate the work.
Sales and plan questions
If you are comparing plans or unsure which tier fits your company, describe your situation in a few lines. Three facts usually determine the answer: how many people will use the account, whether you are GST-registered, and whether you run more than one entity.
We will tell you which plan fits and, where relevant, which one does not. If your needs sit outside what the platform does, we would rather say so now than after you have paid for a year.
Compare the plansHow many people need to sign in, and whether they only review reports or also enter transactions.
Determines the seat countWhether you are GST-registered, because that decides how invoices and returns are configured.
Determines tax setupWhether you run one company or several, and whether the books should stay separate or consolidate.
Determines the structureWho currently keeps the books — an in-house finance person, an external accountant, or both.
Determines access setupAsk for a demo when you write: mention your company size and whether you are GST-registered, and we will arrange a walkthrough of the parts relevant to your setup rather than a general tour.
Support for existing users
Include your company name, the report or screen you are working in, and what you expected to happen. Screenshots help. For time-sensitive issues, call the business number in the footer and mention that you have already submitted a form, so we do not duplicate the work.
Using the software, account access, and data imports — including getting your opening balances and historical transactions into the platform.
Preparing your tax return or advising on accounting treatment. Those stay with your own accountant, and we will not blur that line.
Partnerships and accountants
Accounting firms, corporate secretarial practices, and business advisers who work with Singapore companies are welcome to get in touch. We can arrange access for client files, discuss how the audit trail supports your review, and set up a point of contact for your team.
We do not pay referral commissions, and we do not ask partners to endorse the product. The arrangement is practical: you get software your clients can use, and we get feedback from people who see the numbers.
Write to us about a partnershipWhat we set up with you
- Access to client files with permissions your team controls
- A review trail that shows who changed a figure and when
- A named contact on our side for your practice, not a ticket pool
- Onboarding for your staff on the reports you check most often
How to reach us
Four routes, and all of them reach a person in Singapore. Use whichever suits the question — there is no wrong door, and you do not need an account number to call.
+65 6833 6529, answered during Singapore business hours, Monday to Friday, 9:00 AM – 6:00 PM SGT.
[email protected], monitored outside business hours as well as during them.
The enquiry form on this page, for sales, support and partnership questions alike.
Formal correspondence can be sent to the registered address: 8 Marina View, #42-01 Asia Square Tower 1, Singapore 018960. Include your company name so we can match your message to an existing account.
Where we are
The registered office sits on Marina View, a short walk from Downtown MRT. Visits are by appointment, so call ahead if you need to see someone in person — most enquiries are resolved on the phone or by email the same day.
- Registered company
- Nexquado Pte. Ltd.
- Registered address
- 8 Marina View, #42-01 Asia Square Tower 1, Singapore 018960
- Business phone
- +65 6833 6529
- [email protected]
Questions we get before writing
How quickly will I hear back?
Email and form enquiries are answered within one business day, and usually sooner during Singapore business hours. Phone calls are answered directly during those hours.
Can I request a demo?
Yes. Mention your company size and whether you are GST-registered when you write, and we will arrange a walkthrough of the parts relevant to your setup.
Do you take enquiries from outside Singapore?
Our platform is built for Singapore-registered companies and Singapore tax rules. If you are based elsewhere and that fits your situation, we are happy to talk, but we will be upfront if the software is not suited to your jurisdiction.
What should I check before switching software?
Three things: how your current historical transactions will move across, who on your team needs access and at what level, and whether your accountant wants to keep working in the same file. If you can answer those before you write, the migration plan gets shorter. Our team can walk through the import side with you, and the platform's features and security pages explain the rest.
Not ready to talk yet?
Most people arrive here with one question and leave with a plan. If you would rather read first, the pages below cover what the platform does, how it is secured, and where support sits — then come back to this page when you want a person.
